SHIPPING AND RETURNS

FREE SHIPPING FROM 50 € OF PURCHASE (Available only in France).

Delivery is free in Metropolitan France from 80 € purchase, relay point Colissimo - La Poste.

The shipping time from the receipt of your payment is 24 hours, to which should be added the delivery times by the carrier, on average 48 hours on Metropolitan France.

A tracking number is sent to you by email when your order is shipped. With this number you can track your package on the carrier's website.

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DELIVERY IN RELAY POINT COLISSIMO, 48h (France)

Remove your package near you in more than 18,500 points of contact at locations and schedules that complement each other:

- 10,000 post offices covering 100% of the territory

- 9,090 Pickup relays, open 6d / 7 and wide time amplitudes

- 320 Pickup Station instructions, located in major traffic areas (train stations, city center, shopping centers, metro, parking, etc ...)

Deadlines: 48h in Metropolitan France.

Integrated insurance up to 23 € / kg,

If you have given your mobile number, you will receive an SMS notification when your package will be available in relay point.

You will have 14 days to pick up your parcel.

Rates :

Weight tillRates HT (€)
0.25 kg 4.14
0.50 kg 4.82
0,75 kg 5.52
1.00 kg 6.09
2.00 kg 6.88
3.00 kg 7.66
4.00 kg 8.46
5.00 kg 9.23

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STANDARD SHIPPING COLISSIMO , 48h (France)

Choose to receive your package at your home in 48 hours

The standard Colissimo delivery is WITHOUT signature.

Insurance included from 23 € / kg.

Rates :

Weight tillRates HT (€)
0.25 kg 5.17
0.50 kg 5.83
0,75 kg 6.52
1.00 kg 7.08
2.00 kg 7.85
3.00 kg 8.61
4.00 kg 9.39
5.00 kg 10.16

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SHIPPING WITH SIGNATURE COLISSIMO, 48h (France)

Choose to receive your package at your home in 48 hours

Your parcel is delivered to you by signature at your home address, in case of absence a notice will be placed in your mailbox, in order to subsequently remove your parcel at the post office closest to you.

Insurance included from 23 € / kg.

Rates :

Weight tillRates HT (€)
0.25 kg 6.10
0.50 kg 6.76
0,75 kg 7.45
1.00 kg 8.01
2.00 kg 8.78
3.00 kg 9.54
4.00 kg 10.32
5.00 kg 11.09

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FAST DELIVERY WITH CHRONOPOST

In coming.

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Livraison DOM TOM

DOM TOM SHIPPING

Colissimo The post delivers DOM TOM with formulas with or without signature.

Indicative delivery time:

- From D + 5 to zone OM 1, excluding Mayotte and St-Pierre-et-Miquelon

- From D + 7 to the OM 2 zone including Mayotte and St-Pierre-et-Miquelon

Zone OM1: Guadeloupe (including St Barthélémy and St Martin), Martinique, Réunion, Guyana, Mayotte and St Pierre and Miquelon.

Zone OM2: New Caledonia and its dependencies, French Polynesia, Wallis and Futuna Islands, French Southern and Antarctic Lands.

Rates on shipping without signature:

Weight tillRates ZONE OM 1 HT (€)Rates ZONE OM 2 HT (€)
0.50 kg 9.08 10.79
1.00 kg 13.78 16.76
2.00 kg 18.77 29.78
3.00 kg 23.78 42.81

Rates on shipping with signature :

Weight tillRates ZONE OM 1 HT (€)Rates ZONE OM 2 HT (€)
0.50 kg 12.63 18.54
1.00 kg 15.90 22.93
2.00 kg 21.42 35.68
3.00 kg 26.97 49.30

SHIPPING IN EUROPE

Colissimo The post delivers Europe with formulas with or without signature, but also in point withdrawal, post office and relay (the different delivery methods are not available in all countries).

Indicative delivery time:

- D + 3 for the near Europe

- D + 7 for more distant destinations.

Zone 1: Germany, Belgium, Luxembourg, Netherlands.

Zone 2: Austria, Spain (excluding specific territory), Portugal (excluding specific territory), United Kingdom, Ireland, Italy.

Zone 3: Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland.

Zone 4: Specific territories of Spain (Balearic Islands, Canaries, Ceuta, Melilla), Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Romania.

Rates on shipping without signature :

Weight tillRates ZONE 1 HT (€)Rates ZONE 2 HT (€)
0.50 kg 7.70 10.00
1.00 kg 9.50 12.55
2.00 kg 10.22 14.09
3.00 kg 11.00 15.41
4.00 kg 11.77 17.01
5.00 kg 12.49 18.65

Rates on shipping with signature :

Weight tillRates ZONE 1 HT (€)Rates ZONE 2 HT (€)Rates ZONE 3 HT (€)Rates ZONE 4 HT (€)
0.50 kg 8.21 9.43 10.51 12.08
1.00 kg 10.02 11.99 13.06 14.78
2.00 kg 10.73 13.42 14.60 16.26
3.00 kg 11.51 14.29 15.92 17.83
4.00 kg 12.29 15.07 17.53 19.95
5.00 kg 13.00 15.89 19.16 24.12

Rates for delivery in relay point:

Weight tillRates ZONE 1 HT (€)Rates ZONE 2 HT (€)Rates ZONE 3 HT (€)Rates ZONE 4 HT (€)
0.50 kg 7.70 8.92 10.00 11.57
1.00 kg 9.50 11.48 12.55 14.26
2.00 kg 10.22 12.91 14.09 15.74
3.00 kg 11.00 13.78 15.41 17.31
4.00 kg 11.77 14.55 17.01 19.43
5.00 kg 12.49 15.38 18.65 23.60

FREE RETURN (France Métropolitaine and Belgique)

Have you changed your mind ? Size was wrong? another problem, no problem you have 14 days to return your package.

Returns are free and are relay point after making the return request in your account on your order concerned. Here is the procedure to follow:

> Tell us your intention to return the item (s):

Go to your account, in the follow-up of your orders, click on: RETURN AN ARTICLE

you will receive an email with a return slip to put in the package, and a prepaid Colissimo slip to stick on your package once it closed.

> Pack your articles:

Choose a packaging standardized by La Poste, or reuse the packaging in which you received your products. Your products must have kept the brand labels still attached.

Check the accuracy of the information mentioned on the right return to place in the package. Close the package and stick the prepaid label provided on one side of the package, in plain sight.

Complémentary information on returns :

Delay of treatment :

The processing time of returns little varied between 5 to 7 days from the receipt of the package. In accordance with the general conditions of sale, only items returned in their original packaging will be accepted. As a result, returns of degraded products, washed and / or worn will be refused, except in the proven case of a defect on the product, left to the discretion of Mz-72.com.

Special conditions applicable to underwear:

For obvious reasons of hygiene, except manufacturing defect, we can not accept return on underwear.

EUROPE RETURNS

In this case the return shipping costs are your responsibility. The processing time of returns little varied between 5 to 7 days from the receipt of the package.

In accordance with the general conditions of sale, only items returned in their original packaging will be accepted. As a result, returns of degraded products, washed and / or worn will be refused, except in the proven case of a defect on the product, left to the discretion of Mz-72.com.

Address for returns:

All retunrs should be send to this address :

GOURAND SAS

14 bis rue Bouchardon

75010 Paris (France).